About This Policy: This privacy policy applies to all services on the f999bat platform. Creating an account or using the site means you agree to this policy. It may be updated from time to time, and you will be notified by email of any changes.
How important is your privacy to f999bat?
When registering on any online platform, a natural question comes to mind – where does my information go? f999bat takes that question seriously. We understand that people use platforms based on trust, and protecting that trust is our responsibility.
Any information you provide at f999bat — your name, phone number, email, or payment details — is used solely to deliver our services to you. It is never sold to advertisers or shared with marketing companies. f999bat does not deviate from this policy.
F999bat only collects the information necessary to provide its services and maintain security. This data falls into two categories – what you provide directly, and what is generated automatically through your use of the platform.
Identity Information
Name, date of birth, and national ID number (for KYC verification).
Contact Information
Mobile number, email address – used to send account notifications.
Financial Information
Mobile banking number (bKash/Nagad/Rocket) – stored in encrypted form for transactions.
Usage Data
Login times, betting history, and preferred games – used to improve the platform.
Technical Information
IP address, browser type, device information – collected for security and fraud prevention purposes.
Support Conversations
Conversations via live chat or email are retained to help improve the quality of our service.
- f999bat does not collect data from children or minors. Any account found to belong to someone under 18 is closed immediately.
- f999bat will never ask for your password or payment PIN over the phone or by email. If you receive any such communication, report it to our support team immediately.
- You are always informed of the reason your data is being collected before it is collected.
F999bat follows strict rules regarding the use of your data. Every piece of information is collected for a specific reason and used solely for that purpose.
- Account Management: Your name, mobile number, and email are used to create, verify, and manage your account.
- Transaction Processing: Payment information is used to process deposits and withdrawals. This is handled through encrypted channels.
- Security & Fraud Prevention: IP addresses and device information are used to detect suspicious activity. This is in place to protect your account.
- Service Improvement: f999bat analyzes usage patterns to improve the platform. This analysis is conducted without identifying individual users.
- Important Notice: Notifications are sent for transaction confirmations, security alerts, and important policy updates.
- Legal Obligation: Information is retained and provided in accordance with the requirements set by the relevant licensing authorities.
Promotional Communications: f999bat may occasionally send messages about offers or promotions. To opt out, go to your account settings and turn off marketing notifications, or contact support.
The short answer is no — f999bat does not sell or freely share your data with third parties. However, there are specific circumstances where limited data may be shared, and these are clearly outlined below.
- Payment Processors: Necessary information is shared with mobile banking providers to process transactions. This is fully encrypted.
- Licensing Authority: Certain information must be provided to regulatory authorities as required under the terms of the gaming license.
- Law Enforcement: Information may be disclosed when required by a court order or valid legal process.
- Anti-Money Laundering: If suspicious financial activity is detected, the necessary information is reported through the international AML (Anti-Money Laundering) process.
- Technology Service Provider: Cloud or server service providers used to operate the f999bat platform may have access to limited technical data. However, they are also bound by strict confidentiality agreements.
What is never shared: f999bat never shares your data with advertising companies, data brokers, or any other online platforms. Your betting history and financial information are not for sale under any circumstances.
Data security at f999bat is an ongoing process, not a checkbox. Simply applying encryption is not enough to guarantee protection. f999bat employs multiple layers of security measures.
TLS/SSL Encryption
All communication between the website and our servers is secured with 256-bit encryption. HTTPS protocol is mandatory.
Two-Factor Authentication
Suspicious logins or large withdrawals trigger a second verification step via SMS or email OTP.
Encrypted Database
All sensitive data stored on our servers is encrypted. Passwords are never stored in plain text.
Real-Time Monitoring
An automated system monitors for unusual activity 24 hours a day. Suspicious transactions trigger an immediate alert.
- f999bat staff can only access the data required for their specific role. All access is logged and recorded.
- In the event of a security breach, affected members will be notified within 72 hours.
- All staff are bound by confidentiality agreements and receive regular security training.
Cookies are small data files stored in your browser by a website. f999bat uses cookies to keep the site running properly and to improve your experience. A breakdown of what each cookie does is provided below.
Essential
Session Cookie
Keeps your session active while you are logged in. Without it, logging into the site is not possible. Expiry: until the browser is closed.
Essential
Security Cookies
Used for CSRF attack prevention and account security. Expiry: 30 days.
Functional
Preference Cookies
Remembers language preference, display settings, and odds format. Duration: 1 year.
Analytics
Performance Cookies
Helps us understand which sections of the site are used most. Not linked to any personal identity. Expiry: 3 months.
Most browsers allow you to disable cookies. Please note, however, that turning off essential cookies may prevent certain key features of the f999bat site from working properly.
F999bat believes you should have full control over your own data. That is why the following rights are extended to all members.
Right to Access
You have the right to know what information f999bat holds about you. Request a copy through support and it will be provided within 30 days.
Right to Rectification
If any of your information is incorrect, you can request a correction through account settings or by contacting support.
Right to Erasure
Upon closing your account, you may request deletion of any data held beyond what is required by legal obligations.
Right to Restrict Processing
You can request that the use of your data be restricted for specific purposes, such as opting out of marketing messages.
Data Portability
To receive your data in a standard format (such as CSV), please submit a request to our support team.
Right to Object
You have the right to object to certain types of data processing. f999bat reviews every objection raised.
To exercise any of these rights, reach out to our support team via email or Live Chat. Requests are typically responded to within 30 days.
F999bat does not retain data unnecessarily. Every piece of information has a defined retention period.
Account Information
5 Years After Account Closure
Transaction Records
7 years (legal)
Support Conversations
3 years
Log & Browsing Data
18 months
- Transaction records must be retained for an extended period due to international financial regulations. This is a legal obligation.
- Once the retention period ends, data is securely deleted or anonymised so that individuals can no longer be identified.
- Even after you close your account, relevant data will be retained if there is an active dispute or ongoing legal process.
Is your data truly safe at f999bat?
It is a fair question. Data breaches make the news from time to time, and staying cautious is the smart thing to do. f999bat does not take this matter lightly.
Beyond technical safeguards, f999bat follows a strict need-to-know access policy. Customer support staff can only view the information relevant to their role. The finance team can access payment details but not betting history. Every access is logged and regularly reviewed.
In the event of a security breach, f999bat will take immediate action and notify all affected members as quickly as possible. This commitment is a core part of f999bat's policy.
Questions About Privacy?
For any questions or requests regarding your personal data, contact our support team directly: support@f999bat.best
Frequently Asked Questions
Common questions about using the f999bat app and your account
If the f999bat app won't open or is prompting an update, follow these steps. First, check your phone's internet connection. Then close the app completely — including removing it from the background — and reopen it. If an update is required, complete it; older versions may have security issues and some features may not work. If problems persist after updating, clear the app cache (Phone Settings → Apps → f999bat → Storage → Clear Cache). If you installed the app via APK on Android, make sure it came from f999bat's official source, as third-party APKs may not be safe. If none of this helps, uninstall and reinstall the app — your account data will not be lost, you will just need to log back in. If the issue continues, contact support with your device model and OS version.
All history is saved in your f999bat account and can be accessed at any time. To view betting history: log in → click your profile icon in the top right corner → go to "Betting History" or "My Bets". You can filter by date to view bets from a specific period. Each bet shows full details including market, odds, stake, and result. To view transaction history (deposits and withdrawals): go to Profile → "Transaction History". Each transaction shows the date, amount, method, and status. If you need a report for a specific period or a more detailed statement, contact support — they can send it in CSV or PDF format.